COMING UP: SMART INBOX FOR COMPASS
The AI email assistant for tour operators and DMCs.
Compass shows the right client, booking and trip context alongside every email – then automatically drafts a reply or creates a task or follow-up.
The Problem
Every email means rebuilding context.
One email can mean checking the booking, looking up the price, chasing a supplier, replying to the client, and following up – and then doing it all over again across hundreds of conversations.
- Read the conversation with the clientEmail
- Check the datesTour Operation System
- Look up the priceTour Operation System
- Ask the provider for availabilityEmail
- Answer client with gathered informationEmail
- Create a reminderTask
- Follow up with clientPhone
What we have learned.
Your inbox is where a huge part of the operation happens.
You're interested in AI – but AI isn't yet part of your day-to-day workflow.
So we're bringing AI to where your work happens.
Our solution
Not another app. Your inbox just gets smarter.
Not another CRM. Not another Tour Operation software. Even your Gmail inbox stays the same. Compass puts everything you need to understand an email right next to it – customer, booking and trip context – then drafts a reply or creates a task or follow-up.
Hi Patagonia Tours,
Thanks for the update. Sarah can proceed with the 1 PM private transfer from Puerto Natales on Nov 5. Please confirm the modification.
Best,
Sarah.
Product concept of what we're building
FROM EMAIL TO ACTION
Like a great personal assistant, Compass prepares the work before you ask.
Compass reads the email, finds the relevant context in your CRM, Tour Operation software or spreadsheets – then prepares the next step.
“Hi, can you confirm if the Tuscan Trip 2026 is available from 14–18 October? And can you check if we can add two more rooms?”
“Yes, we can add the two rooms to the booking. Hotel Villa Verde currently has availability for the requested dates...”
Compass shows context and creates replies, tasks or follow-ups – whatever the email calls for.
EARLY ACCESS
Help shape the AI email assistant built for tour operations.
We're giving a small group of tour operators and DMCs free early access to this new feature – and we'd love your help shaping it. You'll work directly with the product team, and your real workflows and feedback will influence what we build – and what we leave out.